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Novice
Posts: 4
Registered: ‎11-22-2017

*** "Failed to initialize video mode" error message

[ Edited ]

Game randomly crashes every 10 minutes or less and i get this error message. Didn't happen before and i'm 70 hours into the game. It has become basically unplayable.

I'm playing on a gtx 1060 notebook with an Intel i7 processor so i do meet the hardware requirments (all graphical settings in game were custom but the crashes continue to happen now that i'm using GeForce raccomended settings as well). Tried with win8 compatibility mode and "run as Administrator" but nothing improved the situation.

Posted this already on the Steam forums but posting here as well so maybe it can get more visibility.

 

[Modedit: added to tracking sticky, edited title.  Please also report to support.wbgames.com]

Community Admin
Posts: 681
Registered: ‎10-02-2014

Re: "Failed to initialize video mode" error message

[ Edited ]

This isn't one I've seen before, I don't think. (It sounds different than the previous "Failed to initialize renderer" that we've seen before).

 

Google says that this error is usually a DirectX driver problem.  Have you tried re-installing/updating that, and making sure Direct3D is enabled?

Novice
Posts: 4
Registered: ‎11-22-2017

Re: "Failed to initialize video mode" error message

I have directx 12 and direct 3d enabled, how do i see if they're updated?

Community Admin
Posts: 681
Registered: ‎10-02-2014

Re: "Failed to initialize video mode" error message

I think you'd need to check your dxdiag to see what version you're running, and see if there's an updated version?

 

Apologies, I'm not a tech person.. I just comb through the forum looking for issues to send in to the production team for bug squashing purposes!

Novice
Posts: 4
Registered: ‎11-22-2017

Re: "Failed to initialize video mode" error message

Ok, just checked and it seems there are no newer versions. Thanks for the attention and let's hope we'll get a solution soon

Novice
Posts: 2
Registered: ‎07-07-2015

Re: "Failed to initialize video mode" error message

I have an issue simular to this one. I can run the game just fine, but whenever my PS4 controller -which I used for the entire amount of gametime - I get "Failed to initialize video mode"...
Novice
Posts: 2
Registered: ‎07-07-2015

Re: "Failed to initialize video mode" error message

I finally got the game working with my controller again by reverting my latest Windows Insider update. So there's a fix that might also work for OP's problem?
Novice
Posts: 1
Registered: ‎12-07-2017

Re: "Failed to initialize video mode" error message

i have the same problem. it doesnt even launch when i have my ps4 controller plugged in but mine also crashes during the tar goroth fight. is there any answer to this yet other than uninstalling the windows insider update

Novice
Posts: 3
Registered: ‎12-16-2017

Re: "Failed to initialize video mode" error message

how did you do this

 

Novice
Posts: 3
Registered: ‎12-16-2017

Re: "Failed to initialize video mode" error message

how did you do this
Novice
Posts: 3
Registered: ‎12-16-2017

Re: "Failed to initialize video mode" error message

sorry I thought the comment would go under lethalrabbit post how exactlyl did you fix this problem
Novice
Posts: 1
Registered: ‎12-18-2017

Re: "Failed to initialize video mode" error message

I got this problem too and am very frustrated. Anyone have a solution for this please kindly share...

Thanks tons

Community Admin
Posts: 681
Registered: ‎10-02-2014

Re: "Failed to initialize video mode" error message

Anyone still experiencing this, please report back with:

 

What version of DirectX are you running?

 

Is Direct3D enabled?

 

Do you have a controller plugged in when the error happens?

 

Are you running a Windows Insider build?

 

Does this happen immediately upon launching the game, or are you able to play for a bit?

 

If you are able to play, at what point does the error occur?

Novice
Posts: 1
Registered: ‎12-18-2017

Re: "Failed to initialize video mode" error message

What version of DirectX are you running? 12

 

Is Direct3D enabled? yes

 

Do you have a controller plugged in when the error happens? yes, xbox one controller

 

Are you running a Windows Insider build? no

 

Does this happen immediately upon launching the game, or are you able to play for a bit? Immediate

Highlighted
Novice
Posts: 1
Registered: ‎12-19-2017

Re: "Failed to initialize video mode" error message

I have been playing the game for 19+ hours and have only recently been experiencing this issue...

Im running on a GeForce GTX 1080 laptop with an i7 processor



What version of DirectX are you running? DirectX12



Is Direct3D enabled? Yes



Do you have a controller plugged in when the error happens? No



Are you running a Windows Insider build? No



Does this happen immediately upon launching the game, or are you able to play for a bit?

The error occurred after a few minutes of playing the game



If you are able to play, at what point does the error occur?

The error seems to trigger without a specific event.



I reinstalled my drivers and DirectX but this didnt seem to fix the issue.

Coincidentally my power went off when I tried playing the game again and began playing without an internet connection. While playing like this, I didn't experience a crash! As soon as a I reconnected to the network, the crash occurred within seconds.
Novice
Posts: 1
Registered: ‎12-21-2017

Re: "Failed to initialize video mode" error message

I found a fix for my problem, try deleating the file"Render" in:

C:\Users\(User)\Documents\WB Games\Shadow of War

i think it stems from altering the wrong video setting

Novice
Posts: 1
Registered: ‎12-22-2017

Re: *** "Failed to initialize video mode" error message

Im experiencing the same issue. Tried all the suggestions in this thread and others on google. No luck. Sadly, I will have to request a refund

Novice
Posts: 2
Registered: ‎04-25-2015

Re: *** "Failed to initialize video mode" error message

I'm having the same problem. It happens immediately upon connecting a controller. It never occured before today, and it's the first time in at least a month that I've been able to play Smiley Sad.

Novice
Posts: 1
Registered: ‎12-23-2017

Re: *** "Failed to initialize video mode" error message

Hello Admin

 

 

Is there any fix for this?

 

I am getting the same issue after playing some time. I have the latest nvidia driver and also did the settings as mentioned above

 

my graphics card: GTX 970

 

Now cannot play. Please let me know when you will fix this issue?

 

Novice
Posts: 1
Registered: ‎12-24-2017

Re: *** "Failed to initialize video mode" error message

For me the trick was to change screens (I use gaming laptop connected to TV by HDMI) from duplicatie to only on 2nd (TV) screen. Since then no error message back!

(And it solved a problem with Uplay games as well...)