Reply
Novice
Posts: 1
Registered: ‎05-20-2018

Save bug save bug in my ps4 profile. Please, I need assistance.

Good team support. I would like to report a bug in my save regarding yesterday afternoon. I had a profile at level 43 and it was simply deleted! I would like to know how to solve this problem because I have many hours of game play. Please, I need to recover my save game.
Highlighted
Community Admin
Posts: 681
Registered: ‎10-02-2014

Re: Save bug save bug in my ps4 profile. Please, I need assistance.

[ Edited ]

Does PS4 have cloud save capabilities?  

 

If so, Customer Support may be able to walk you through trying to retrieve that.

 

You can submit a help request at support.wbgames.com and be sure to reply to the email you receive to let the Customer Service team know that you are looking for direct assistance.